Thank you for choosing Pawvive. Here is our shipping policy to guide you through the process:
Processing Times:
Orders typically take 1-3 business days to process before they are shipped out. During high-demand periods, processing times may extend, but we strive to get your order to you as quickly as possible.
Standard Shipping:
Our standard shipping option delivers your order within 7-14 business days ( Not including order process times ). Please note that shipping times may vary based on your location, customs processing, and other unforeseen circumstances.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery.
Shipping Destinations:
We currently offer shipping to various destinations. Please ensure that your shipping address is accurate and complete to avoid any delays or misdelivery.
Shipping Costs:
Shipping costs are calculated based on your location and the weight of your order. You can view the shipping cost during the checkout process before completing your purchase.
Customs duties and taxes:
For international orders, additional customs duties and taxes may apply. These fees are the responsibility of the customer. Please check with your local customs office for more information.
Order Modifications:
If you need to modify your order or shipping information, please contact our customer support team as soon as possible. Once the order is shipped, modifications may not be possible.
Unavailable Shipping Destinations
If your country is not available during checkout or you cannot find your shipping destination, please feel free to contact us at Pawviveservice@outlook.com. We will be happy to check if shipping can be arranged for your location.
We appreciate your patience and understanding. If you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team at Pawviveservice@outlook.com.
Thank you for being a valued customer at Pawvive.